Refund policy

Our Promise to You

Every Guitar Prints design is crafted with care, and we want you to love what you receive — whether that's a digital download or a museum-quality print on your wall.

Digital Downloads Because our digital products are instant downloads, all sales are final once files have been accessed. That said, we stand fully behind the quality of every purchase. If anything goes wrong on our end — corrupted files, download issues, or incorrect items — we'll fix it immediately. No hassle, no back and forth.

Physical Prints Our physical prints are produced on demand, made specifically for you. We're unable to accept returns for change of mind or incorrect sizes ordered, so please take care when selecting your size at checkout. However, if your print arrives damaged, defective, or incorrectly produced, we'll arrange a free replacement or full refund — just reach out within 14 days of receiving your order with a photo of the issue.

In either case, just reach out and we'll make it right.

If you're ever unsure about a design or size before buying, feel free to contact us. We're happy to answer questions so you can order with confidence.

We're a small, independent store and your satisfaction genuinely matters to us. Every customer counts, and we'd rather resolve an issue than leave anyone disappointed.

To get in touch, visit our Contact page — we typically respond within 24 hours.